Automation & Integration
WhatsApp Cloud API Automation for Invoice & PO Delivery
The Challenge
Manual distribution of critical business documents like invoices and estimates was time-consuming and prone to delays. The client needed a way to instantly notify customers and vendors.
The Solution
We integrated the WhatsApp Cloud API to listen for document creation events in the core ERP. The system automatically fetches the document data, formats it, and triggers a WhatsApp message with the attached document.
Key Results
Reduced document delivery time from hours to seconds. Improved cash flow by ensuring invoices reach customers immediately, and enhanced vendor relationships with instant PO delivery.